POLICY DOCUMENT · DRAFT FOR REVIEW← Back to Home
Cancellation & Refund Policy
How cancellations and refunds should work
01. Before confirmation
A request that has not been accepted may be withdrawn without a service fee unless an expressly disclosed charge has already been incurred.
02. After confirmation
Show the service-specific cancellation deadline, committed vendor costs, visit charges and refundable amount before collecting payment.
03. Work in progress or completed
Explain the charges for completed work, materials and third-party costs. Review quality disputes and failures to deliver on their merits.
04. Refund method and timing
Approved refunds should go to the original payment method where feasible. Publish actual processing timeframes and escalation channels before launch.
05. Emergency and special bookings
Urgent visits, travel, pilgrimages and event assistance may involve separate cancellation conditions disclosed at booking.